And so, the finances are in order, the legal mumbo-jumbo has been dealt with and the HQ has been secured. Templates in place; website live; specialist software ready to use; and of course, the two partners are manning the telephones.
JFM Block & Estate Management is open for business. Formed by two qualified professionals with 17 years’ experience in leasehold management behind them, JFM are setting out on our great adventure. We are here to shake things up a little bit and hopefully, improve the lives of the home-owners we come across.
This is a difficult business and our clients’ expectations are very high. We have spent the majority of our spare time over the last 9 months preparing to exceed those expectations. JFM will be offering Resident Management Companies throughout the south-east and M4 corridor a revolutionary service. We only work for home-owner-controlled estates and we are proud of it. This unique client-type requires a highly bespoke service which many managing agents fall short of due to their pre-occupation with developer and freeholder relationships.
We are the servants of resident directors. These un-sung heroes and community leaders hold huge responsibilities and require a managing agent up the task. Too many managing agents find it easier to secure relationships with housing developers in order to secure growth with as little hassle as possible. But all too often, this can leave RMC clients marginalised and sometimes conflicts of interest are generated between them which are not declared and result in poor service. JFM has been formed to give home-owners an antidote to this world of hidden deals. We want to fight our clients’ corner above all else and be their loyal ally in a difficult environment.
This outlook coupled with our service philosophy puts us leaps and bounds ahead of the competition. We do not pretend to ‘re-invent the wheel’ when it comes to the core service. We just make sure we get the fundamentals right. You can rest assured that our fail-safe mechanisms have been painstakingly quality-tested to ensure that the numbers are correct and the service charge cycle works. We are very responsive, pay great attention to detail, and have a high degree of onsite presence.
Call JFM today and talk to us about getting a FREE MANAGEMENT SURVEY carried out at your block or estate. You may only be testing the performance of your current agent. That’s fine. We are here to help, and as resident directors ourselves, we are always keen to meet like-minded people who might help us shape the service.