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Our Mission

“To create the best environment, to empower the best people,
to provide the best possible property management service”


JFM’s award-winning team have stunned the industry and raised the bar for service delivery in block & estate management.

Proven Success

In 2018 and 2019 JFM won four national awards for great service, including ARMA’s Best Medium-sized Managing Agent and the Customer Service Award.


Access to vital information about your building. JFM is the managing agent of choice for the data-age.

Online Customer Portal

We provide all the information homeowners desire about their property through an online portal for each block or estate we manage.


Tools, systems and reporting designed to give homeowners more control over the places where they live.

Collaborative Style

We involve key decision-makers on your estate with the management service to improve the customer experience.


Qualified experts on hand to provide high-quality property management services - designed for consumers.

Great People

Great People – They’re our life blood and we do our utmost to ensure they are empowered to expertly manage your block or estate.

National Awards (2018-2019)
Google Review Score
Homes Under Management
Developments Under Management

What you can expect

JFM launched in 2015 and took the industry by storm. We truly are a managing agent for a new consumer age, where people rightly expect much higher standards of customer service.

Our Customers Say

“This team are just the next level! I have been working with them for well over a year now and could not recommend them all highly enough. So refreshing in such a tough space.”

Owen Wyatt • RTM Company Director, Noble House RTM Company Limited • Mixed-use development of 17 units, Chiswick

“Since their appointment in October 2016, JFM have been a safe pair of hands for us, something we so critically needed after being mismanaged for years.

They target every aspect of our management needs with high professionalism and listen to feedback.

Finally, we are going places.”

Marielle Yap Le May • Director, Woodside Park Management Company Limited • Estate of 56 apartments in Finchley, North London

“JFM came to us at a very dark and troubling period as an RTM, having experienced two very nefarious managing agents over 5 years, we thought this was what we can expect of the industry as a whole.

JFM have completely changed our view after they turned around the management of the building and all of the fundamental mistakes left by their predecessors resolved in the most innovative and knowledgeable ways.

We are now in good stead to improve the future of every residents’ investment and quality of life.”

Avichayil Geller • Director, Wilmington Close RTM Company Limited • Mixed-use building of 153 units in Watford, Hertfordshire

“JFM replaced an agent who had been in place for many years but did not have the necessary expertise to advise us on major works necessary. They have been excellent replacements with prompt and efficient service.

They have worked well with our existing staff  and have dealt with all issues with an expertise we were previously missing.


N Pike, Director of Freehold Management Company • Scotts Sufferance Wharf Limited • Mixed-use building of 100 units in London, SE1

“I am part of a management committee of an estate in North West London.  Having had a previous bad experience with a  Management company I was apprehensive as to how JFM were going to work with us.  However I have been overwhelmingly pleased with how JFM have worked hard to bring our Estate to order.

They are efficient and courteous and are constantly in contact with us to inform us of issues and progress regarding the estate.  No issue is ever too small and they have an excellent team to deal with emergencies too.  I would highly recommend JFM,  with special recommendation to James and Vivian.

Keep up the excellent work!”

Shan Herath • Director, Balmoral Place (Wembley Park) Management Limited • 24 leasehold flats in Wembley

“We are an over 55 age group retirement complex. We moved to JFM nearly 2 years ago. They have worked with us to develop a management service that reflects the needs of our residents.

Our residents are treated as individuals and are supported by our on site manager and area manager. They are working with us to upgrade the property something that was not always done by previous companies.”

Barry Canterford • Chairman of Portland Mutual Housing, 26 leasehold apartments for over 55s

“We went through a competitive process to find these guys in order to replace old managing agents who had become slow and complacent and they have not disappointed.

The development now looks loved and welcoming.

They just seem to be able to get the simple things that other managing agents found difficult actioned, which is what it is all about.”

Peter Cranmer • Director, Garrick Hendon Management Company Ltd • 120 freehold and leasehold properties in London, NW9

“I sit on the management committee of my residential estate in North West London. It is a private block of flats.

We have been working with JFM for nearly three years now and I highly recommend them to anyone seeking an estate management company. They are highly organised, very engaged and responsive and a pleasure to work with.

JFM regularly update the management committee on the actions they are taking and seek our opinions on issues regarding changes to costs, charges and services.

JFM offer us excellent advice on dealing with suppliers and local authority issues and are an invaluable source of confidence for our residents.

I highly recommend James Farrar and all of his team at JFM.”

Mark Sabah, Director of RMC in London, HA9

“JFM Block & Estate Management is a brilliant company to have on board.

The team are very professional, knowledgeable, transparent, efficient, attentive and responsive.

Above all, I would highly recommend JFM if you are looking for change.”

Maureen Malcolm, Leaseholder of 20 flats in London, N17

“I am on the Board of a modern residential building in Bromley, Kent, which has  57 apartments.

Two years ago, JFM, like the cavalry,  rescued us from the clutches of a  bad managing agent and like a breath of fresh air, dealt with the challenges they inherited, in an efficient and timely fashion.

James and Simon and their team at JFM are knowledgeable, professional and most importantly, ACCESSIBLE ( something the other lot lacked in spades!)

I have no hesitation in recommending JFM as managing agents as they set the template for their industry.”

David Shah, Director of Resident Management Company, Bromley, Kent

Latest News

The latest news and updates from JFM.

Managing Agents & Antisocial Behavior: What Can & Can’t be Done?

October 1st, 2020|

The following blog post was written by one of our Property Managers, Rizwan Valiji, as part of his Trainee Programme. What the Property Industry Considers ASB The Association of Residential Managing Agents (ARMA) refers



JFM believe in the highest possible standards of transparency and best practice. We’re proud to be accredited by, or members of, the very best trade groups and professional organisations in our field.

We are members of ARMA - the leading trade association for residential managing agents in England & Wales.
A number of our property managers are associate members of RICS - the world's leading professional body for qualifications and standards in property.
Most of our staff are members of IRPM - the leading professional body for residential property management qualifications.
We are accredited by the LKP, a registered charity and the secretariat of the All Party Parliamentary Group on leasehold and commonhold reform
Property Ombudsman
We are members of The Property Ombudsman which demonstrates our commitment to Professional Standards.

A Proven Track Record

We’re passionate about our people and we know our systems and tools are top notch
– but don’t just take our word for it.

Our customers are willing to vouch for us, the industry press has recognised our abilities, and we’ve been a storming success at national awards in the sector.

Our record of industry accolades speaks for itself:

PMAS 2017
ARMA Ace Awards 2018
PMA 2018 Winner
ARMA 2019 Winner
PW Management All Starts 2019
PMAS 2019

Ready to take the next step with JFM?

You’ll find our new business team helpful and friendly. We will happily talk you through the next steps required to change your managing agent.

Contact us today

– We’re here to help

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