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Our Story

In April 2015, the co-founders and managing partners of JFM, James Farrar & Joe Mallon, did something extraordinary. 

They started a new managing agency from scratch and began building it into the success story of the block & estate management sector. This was done by creating a service designed for consumers. Our aim was to increase the control and improve the experience of homeowners who paid service charges. This meant being more open, giving more choice and being more transparent. 

This focus on consumer-empowerment encouraged JFM to develop an intelligent approach to property management. We knew no two blocks or estates were the same. That’s why we set out to develop a working relationship tailored to each set of people we worked with.

The result of this approach? An explosion of success between 2015 and 2019.

Spring/Summer 2015

April – JFM commenced trading in April with 0 clients and acquired first office in Perivale, W London. August – First clients join JFM and the company becomes accredited by the LKP.

April 2016

1,160 units across 28 blocks/estates under management by 1st birthday // JFM already in new larger office in same building

Summer 2016

Team up to 6 staff members // Joe Mallon & James Farrar both named in ‘Hot 100 Most Influential People in Leasehold’. JFM moved to 3rd office based in Eastcote, W London.

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Spring / Summer 2017

April – Full ARMA membership gained in earliest time possible. June – JFM secured first leased office in Harrow and are not up to 9 staff members.

December 2017

Finalists in Property Management Awards (PMAs) for the ‘Best Managing Agent of an RMC/RTM Block’. 1,699 units across 47 blocks/estates now under management.

Summer 2018

Winner of 2018 ARMA ACE Award for ‘Best Medium-sized Managing Agent’. JFM now up to 9 members of staff.

December 2018

Winners of ‘London Property Manager of the Year’ at the PMAs. Approx. 2,000 units across 55 blocks/estates under management.

July 2019

Winners of two more ARMA ACE Awards – ‘Customer Service Award’ & ‘Site Staff Member of the Year’.

August 2019

Signed contracts for two largest and most prestigious developments yet. Team up to 16 staff members and managing over 3,000 units.


3,500 units under management across 80 blocks/estates // 17 brilliant staff members // Winners of 4 National Awards

In just two years, JFM went from a two-man start-up to an established company, with 10 staff and 50 developments under management.

Fast forward to today and JFM are a multi-award-winning firm with a fantastic team of 17 office staff, 21 site staff, and approx. 3,500 homes under management across 80 blocks and estates.

We’re seen as one of the success stories in the industry of recent times and recognised by many as the industry-leader in consumer-focused block & estate management.

The future looks more exciting still. Be sure to come and check this page out again in the near future as our exciting story evolves.

Find out more about what our customers think of JFM with some recent testimonials –

View Testimonials

Indicative Quote & Free Inspection

It will take just 5-10 minutes on the phone for us to run through key details about your building so we can produce an indicative quote for you. You can use this as a rough guide to see if we are a good match for your building. If we are competitive, you’ll be entitled to a free site inspection.

As part of an inspection we will undertake a detailed review of your block/estate which we use to produce a full fee proposal. Simply enter your details below for more information.