In April 2015, the co-founders and managing partners of JFM, James Farrar & Joe Mallon, did something extraordinary.
They started a new managing agency from scratch and began building it into the success story of the block & estate management sector. This was done by creating a service designed for consumers. Our aim was to increase the control and improve the experience of homeowners who paid service charges. This meant being more open, giving more choice and being more transparent.
This focus on consumer-empowerment encouraged JFM to develop an intelligent approach to property management. We knew no two blocks or estates were the same. That’s why we set out to develop a working relationship tailored to each set of people we worked with.
The result of this approach? An explosion of success between 2015 and 2019.