The following blog post was written by one of our Property Managers, Rizwan Valiji, as part of his Trainee Programme. What the Property Industry Considers ASB The Association of Residential Managing Agents (ARMA) refers to examples of Anti-Social Behaviour (ASB) as intimidation, harassment, verbal abuse and noise. The first call to action that residents
The following blog post series has been written by one of our property managers, Vivian Emanuel. Vivian was our first employee to graduate from JFM’s internal property management training programme in January 2019. The series was produced by him as part of his training, but we’ve held on to it before publishing a little longer
Instead of insisting that landlords undertake impractical assessments of a leaseholder’s ability to pay, let’s remove the legal roadblocks so landlords can start putting sensible rolling reserve plans in place. Let’s educate the public about the dire financial implications of pushing works into the future. Give leaseholders all the data they need at the start
It is estimated that roughly 50% of residential leasehold properties in the UK are run through a resident management company (RMC). What is harder to tell is how many of these are under self-management. Based on the numbers of self-managed resident management companies that have approached JFM for help, we think this could be more
Below are some of the more immediate questions that one might ask when considering whether to collectively exercise the Right-to-Manage and take control of a block away from the landlord. This list is not exhaustive by any means and is intended as an initial point of reference only. Should you wish to discuss any of
Part 3 - Changing Managing Agents – Top 10 Things to Consider 8. Client Login Personally, if I could not administer and carry out certain fundamental functions online for my banking, utilities, mobile phone and so on, I really would despair having to make the time to have to phone the relevant institution instead. If you
Part 2 - Changing Managing Agents - Top 10 Things to Consider 5. The Size of the Property Manager’s Portfolio There are very well-known and successful firms of block management firms out there which seemingly do quite well out of the claims that they restrict their property managers’ portfolio sizes to, let’s say, 10 blocks/estates. This
Part 1 - Changing Managing Agents - Top 10 Things to Consider - Costs The Standard Management Fee It is not acceptable nowadays for a firm to bill their management fee in any way other than a set fee per unit. If the agent you have or are considering moving to charges a percentage of
Typical service charge complaints and a little advice for home-owners 1. My service charge is too high! We are all conscious about costs and home-owners who pay service charges will want to see that their agent is regularly testing the market in order to deliver routine services. Some agents are not working hard enough to get
As a Block Manager, I am fond of ARMA. It is an organisation that, on the whole, has stood up for the interests of managing agents in a challenging industry. ARMA promotes good practice and does, to some extent, raise the bar for those involved with the management of blocks of flats. The well-attended ARMA
